Find the products you are looking for by typing into the search box, or by browsing through the site. Then just select the required quantity and click the “Add to Cart” button to add it to your cart.

You can see how many products are in your cart at the top right hand side of the page. To see a full view of your cart simply click on the “My Cart” icon at the top right hand side of the page.

Once you are satisfied with everything in your cart that you’d like to Purchase, click the Checkout button. You will be asked to login or checkout as a guest without saving your details. From here you will enter, or confirm, your delivery details and select your payment method.

After the checkout process is complete you will see an Order Confirmation screen, this information will also be emailed to you and updated once we have started the order process. You can track your order under your My Account section, for unregister purchases please feel free to call us on 09 3200 247 or email us at our info@looksharpstore.co.nz email.

Promotional discounts are an essential part of customers shopping experience.
Look Sharp Store wants to ensure that you have the specific information necessary to understand how these promotions work. 

Variations for Online Store & In-Store Promotions & Discounts:
Product Availability, Price Discounts, Promotions may vary between Look Sharp Retail Stores and those found on this website at any time.

Any Online Orders (Excluding services) which are over the value of $100 or more are eligible for free shipping nation wide.

Please type your discount coupon or promo on code into the “have a coupon” field on the first page of the checkout.
Press the APPLY COUPON button and your discount will be taken off any applicable items.
Please check your code has been applied prior to concluding the checkout.
We are unable to change the price of an item once the order has been placed.
Only one discount coupon or promo on code can be applied per order.

No – you do not have to be registered to purchase from Look Sharp Store website.

However signing up gives the following benefits:

• • You do not need to enter your address and other details every time you shop because these are saved for you.
  • You can check whether your order has been dispatched and find any tracking numbers in the Order History area.
  • You can choose to receive emails on products and discounts or unsubscribe from the email at any time.
  • You can add products to your Wishlist so they are easy to find when you come back to the site in the future.

If you would like to sign up an account with us simply click the “Login / Register” Button next to the shopping cart.

Our costume quantity for online is different from our in-store stock. please enquire / call your nearest store branch to check if the product is available.

We try our best to ensure the colour in the images are accurate & represent the colour of the product, but it can appear slightly different depending on manufacture change of packaging or possibly the screen you are viewing it on.

We do not offer any credit accounts with look sharp store.

Visit the Delivery Information page to see our shipping charge rates & detailed information on acceptable addresses, returns and exchange policys.

Yes – Before confirming the payment details on the checkout page please make sure all details fields are filled including the option field for store pickup and selected store branch for the goods to be sent to.

If you have any additional requests or notes you can simply leave a message in the comment section provided below on the page.

If a product is unsasfactory, we can offer to exchange it for another one (ie. a different colour or size) or another product of the same value. If a product is faulty we can also offer a refund. Proof of purchase is required in order to get an exchange or a refund. See our Online Returns and Exchange Policy for further details.

If your order has been dispatched you will have received a confirmation email that contained a tracking number for the order. If you were registered and logged in when you placed your order, then you can check on the status of your order in the Order History area. This will tell you whether your order is being processed, completed and has been dispatched.
Tracking details will be available once the goods are dispatched.

if you are not registered with our website we will update and send a confirmation email letting you know once the order has shipped with the courier service however in some cases if required please call us for any urgent enquirys about your order.

If a product is faulty or has been damaged during delivery, we can offer to replace it, exchange it for another product of the same value, or provide a refund. You will need to send back the goods to our return address (View our Store Locator for our Head-Office
return address) or drop off the faulty goods to one of our store branches before we may process a refund or exchange. Proof of purchase will be required. See our Online Returns and Exchange Policy for further details.

You will be required to have proof of purchase (invoice) to get an exchange or refund, call our online number 09 3200 247 or email us (info@looksharpstore.co.nz) regarding on the issue and we will help resolve the problem as soon as possible.

You may encounter pricing differences between our online store and our physical stores. Unfortunately, we will not refund any differences in these situations.

Please view our Helium Balloon Chart for full details on Inflation and sizes.

(we do not offer helium service for balloons placed through Online Orders, balloons will arrive uninflated).

Balloons will be required to be picked up from In-store branch as we do not offer delivery for helium balloon purchases unless over a certain bulk purchase for more information please contact your nearest store for enquiry).

No additional price charge for inflated balloons containing confetti & helium. You’ll only pay for the cost of the helium.

HELIUM BALLOON PRICES & INFLATION

 Foil Balloons Vary according to size Vary according to size

Latex Balloon will last 6 – 8 Hours  / Foil Balloons will last 36 – 48 Hours

There is no refund or exchange for any helium filled balloons unless it is faulty.

Didn’t purchase your balloons at looksharpstore?
NO PROBLEM! We’re happy to inflate balloons purchased elsewhere, but please note that we cannot guarantee their quality. Therefore, we are not responsible if they pop during inflation or for their floating time.

Helium Gas is $2.50 per pump which includes high float gel and a colour ribbon string of choice which measures one meter (100cm)
(Refer to previous Helium Balloon Chart to see full details).
Latex Balloons last up to on average (6-8 hours) but may vary due to each quality of balloon.

We offer free delivery for helium filled balloons for (In-store purchases only) that will only be provided if there are more then 80 balloons in the placed order.
We now offer helium filled balloons to be purchased at our online website *(however online helium orders are required to be pick up from our head-office as we do not offer delivery).

For further enquiries you can contact us by calling 09 3200 0247 or submit an message at our Contact Us page

Foil Number & Letter Balloons require 5 pumps of helium gas – $12.50 + Cost of Balloon.

Custom Printing General Information

Return Policy
Any faulty printed items must be returned within a reasonable timeframe from purchase, to be replaced or refunded under the Consumer Guarantees Act.

Possible Reasons for Return
Since Printing is completely custom, we will only accept returns of defective items, in accordance with your rights under the Consumer Guarantees Act. These include a right to return items where:

 Ink colours
Please be advised: due to variance in computer monitors, the colours shown on your screen may not exactly match the actual ink colours on the garments. Look Sharp Store is not responsible for minor variations between the 4 garment as seen on your monitor and the printed ink or colours.

Printing policy

Look Sharp would like to help our customers create products with designs that are meaningful and unifying.

Our customers have diverse viewpoints and perspectives which are reflected in the designs they create. When a design does not meet our standards we will work with the customer to try to create an alternate design that complies.

If a design proposed by a customer may be offensive or threatening to others who view the design, changes may be required to the design or a full cancellation of the order may be required.

Your own T-Shirts (At least 80% coton t-shirts) may be used on your behalf for t-shirt printing, however Look Sharp Store will not be responsible for any mistakes or defects resulting from the use of non-Look Sharp T-Shirts.

We will not be able to print any pictures or text that lead to or support the following:

1. Anti-social actvities

2. Discrimination

3. Anti religion

4. Racism

5. Pornography

6. Terrorism

Visit our Custom Printing page to see our full detailed information on avaliable prints cost and sizes

If you have more questions feel free to contact us by emailing to info@looksharpstore.co.nz or directly calling us on 09 3200 247 for any general enquiries.
You may also contact our stores directly – please view our Store Locator page for contact details and opening hours.